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What People Are Saying
Greedy, rude
Hahaha haha. Good luck with the rude old man. He would rip off his own mother
Do not use
I called got bounced around from location to location,the guy who finally got on the phone was rude ,and I got 2 different prices ,what a joke for customer service.
5 Star service call.
Awesome Service, Came out to me And replaced lock cylinder on my 97 GMC pickup truck. It works great Now.
Sincerely, Charles.
5 Stars
For some reason, the 5 Star Rating I submitted only showed up as 4 Stars.
Repaired Lock
Keith B came out to replace a broken lock cylinder on an Anderson storm door. I called Anderson and was told the lock was Schlage. Turned out the cylinder was Schlage but the rest of the assembly was some odd European manufacture. Keith was able to figure out how to replace the lock cylinder and had it working in no time. Keith B arrived on time and the price was very fair. I would recommend Michael’s Locks and Keith B if you need a locksmith.
My Tech Felix was amazing
Great People skills in a challenging situation as things didn’t work on the first go. Used deductive reasoning. Went to the shop to verify his cut, came back to finish up.
Infiniti key fob batteries replaced
Both of my Infiniti key fobs were reporting that the batteries were low and I was not looking forward to taking them to the dealership. To my amazement Michael’s replaced both of the batteries while I waited. And it was only $13 total. I will be telling everyone I know to use them for all their key needs.
Snarky
The colleyville location has not been helpful or polite to my S.O or myself when we have only tried to get assistance and quotes for a r1 Yamaha … We had key blanks and provided them a trunk lock to key …. This has taken 3 days … When we called to check up on the keys we were told because of weather … No one would even know when that would be done !!!! Such service
Awesome service call experience
Aaron came on site to look at some issues we were having with our entry door to our storefront. He was super knowledgeable and had great communication overall. Super professional and was able to ask all my questions/concerns!
Expert Safe Movers
These guys are Pros. Moved my 3K lb floor safe 3 times. Very knowledgeable. On time.
Yes, I’ll use them again.”
fast!
I called this morning. Our front door latch has been giving us problems for a few months. They were here this afternoon! Robby was very professional and friendly. He explained the problem and showed me the pictures he took on his phone so I would understand what caused the issue. Great service!
Service 3-31-21
This is to give praise to Feliz Torres for great job on rekeying at my house on March 31-21
Thank you so much
I appreciate all your efforts
Clinta williams
Service 3-31-21
This is to give praise to Feliz Torres for great job on rekeying at my house on March 31-21
Thank you so much
I appreciate all your efforts
Clinta williams
Third Times A Charm
I’ve looked for two days straight to find someone to match the key I had and make a spare. After going to two different places that could not help me I was about to give up but decided to try one more place. And of course that was Michael’s Keys. He had a key the right fit for mine that no one else seemed to carry. Thank you so much for your help. If I could give a better rating I would. I will be back as needed. Appreciate you.Show less
Fantastic Company – HIGHLY RECOMMEND
My office manages many commercial office buildings in the DFW and surrounding areas. We have used Michaels Keys for several years and would not use anyone else! The crew at 206 W Bedford Euless Rd in Hurst is AWESOME! Especially Chris J. She and her techs always get us taken care of!